Definitions
At
the lowest level evaluation is a regular social activity, such as
that conducted by Which? magazine
and other publications, and by ourselves. It makes comparisons
amongst products or services, with a view to making a selection – a
kitchen utensil or an investment, a car or a Chardonnay. At this
level evaluation is comparative on the basis of relatively
straightforward criteria and available information, and is a
preliminary to decision-making. The criteria, of course, are not the
same for everyone evaluating – comfort may or may not override the
cost or style of a car, and labelling may or may not influence choice
of a wine. In education the purposes and the criteria are inevitably
more complex and evaluation is a process of acquiring information.
Evaluation of an innovation or an activity, a curriculum or
organisational change, raises a series of sometimes difficult or
contentious issues. Who is sponsoring the evaluation, what do they
want to know, and why do they want to know it? What depends on the
outcomes – more or less finance, promotion or redundancy? What is
the salient issue for the evaluation – change in student learning,
staff development, value for money, position in a league table… ?
Whose opinion counts most – students’ feedback in the university,
the teachers’ perceptions in the school, project managers,
administrators?
Evaluation
in education therefore encompasses competing criteria and purposes,
and is situated in potentially sensitive political and ethical
contexts.
If
you will be undertaking a 'task' at the end of this
component
you may find it helpful to make some notes as you
go
along. At this point you could make a preliminary list of
problems
you think might be encountered in evaluating
a
new initiative in your own institution.
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It
is important to note that ‘evaluation research’ (a concept
discussed below) is basically what is commonly called programme or
project evaluation. The features of such evaluation (in its various
forms) may be the same or similar at all levels of education, concern
innovations, initiatives and developments of many kinds, and it is
mostly conducted by individual evaluators or small teams. There are,
however, other forms of evaluation that are not included in the
discussion here. These include, commonly in higher education, the
evaluation of teaching quality or of research or the evaluation of
institutions, as part of a system approach to quality assurance
conducted by national agencies. Teaching quality and institutional
evaluation may also be conducted internally as a form of
‘self-evaluation’ (eg Ellington and Ross, ‘Evaluating teaching
quality throughout a university’ [Robert Gordon University], and
Adelman and Alexander, The
Self-Evaluation Institution).
Definitions
of ‘evaluation’ can indicate the intentions involved, but are
elusive as complete explanations. The kind of definition that was
often used in the 1950s and 1960s, notably in the United States, was:
Evaluation
is the systematic assessment of the worth or merit of some object.
The
judgmental tenor of that definition in fact reflects the evaluation
of cars of Chardonnays – assessing their worth or merit in order to
choose, though it does not reflect the casual nature of personal
judgments that are often unsystematic.
Subsequent attempts to define evaluation have adapted this
formulation. Trochim, in the United States, for example, suggests:
Evaluation
is the systematic acquisition and assessment of information to
provide useful feedback about some object.
He
explains the older and the revised versions, which both agree that
evaluation is ‘systematic’ and use ‘object’ to refer to a
programme, policy, technology, person, need, activity and so on. The
revised definition, however, ‘emphasizes acquiring and assessing
information rather than assessing worth or merit because all
evaluation work involves collecting and sifting through data, making
judgements about the validity of the information and of inferences we
derive from it, whether or not an assessment of worth or merit
results’ (Trochim,website).
Whether evaluation makes judgments or is a preliminary to other
people making judgments, is a contentious issue in the field (and is
discussed further below). The former definition, assessing worth or
merit, inescapably involves acquiring and assessing information, but
the revised version does focus on the information. It suggests that
assessing worth depends on an analytical approach to information,
that is, on an understanding of the ‘object’ about which feedback
is required.
Another,
this time British, attempt at revising the first definition was in
connection with the evaluation of educational institutions. It
defined such evaluation as involving:
the
making of judgements about the worth and effectiveness of educational
intentions, processes and outcomes; about the relationships between
these; and about the resource, planning and implementation frameworks
for such ventures. (Adelman and Alexander 1982, p. 5)
While
retaining the notion of making judgments about worth, there are two
important extensions in this version. First, the ‘object’ of
study has acquired intentions, processes and outcomes; it is a
complex sequence in which the parts have relationships, and it is
therefore clear that evaluation is concerned in some way with that
sequence. Second, this sequence is not isolated. It is in a
framework which has to do with resources, planning and
implementation. Evaluation therefore understands the sequence
only by also taking account of the ‘framework’ in which the
sequence takes place. The curriculum is in a classroom with its
relationships, in a school, and in a complex and interactive context
involving families and communities, authorities and the various
levels of policy making - all of which affect what is taught and
learned. Further education colleges and universities have their own
departmental, disciplinary, institutional and other contexts that may
have to be taken into account when a project or initiative is
evaluated.
In
considering evaluation in your institution are there possible
major
issues concerning relationships in the context of management,
the
whole institution, outside constituencies and agencies...?
If
you were to conduct an external evaluation in an institution other
than
your own, how different might the issues be from the ones
you
have considered above.
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Tabla KWL:
What
I Know
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What
I Want to Know
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What
I Learned
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